1-Year Limited Warranty on Hardware
We offer a one-year limited warranty on all hardware components, starting from the date of purchase. This warranty covers manufacturing defects and workmanship issues under normal usage conditions.

6-Month Limited Warranty on Battery
The battery included with your product is covered under a six-month limited warranty from the date of purchase. This warranty applies to defects in materials and workmanship but does not cover normal wear and tear due to regular usage.

Exclusions and Limitations
This warranty does not cover damages resulting from:

• Accidental drops or impact-related damage
• Liquid spills or water damage
• Unauthorized modifications or repairs
• Normal wear and tear beyond the warranty period

Manufacturer’s Warranty
The manufacturer guarantees the product’s overall condition for a period of two years. However, this does not extend the coverage provided by our limited warranty on hardware and battery.

How to Claim Warranty
If you experience an issue covered by this warranty, please contact our customer support team with proof of purchase and a detailed description of the problem. We will assess the claim and provide the appropriate repair or replacement service based on our warranty terms.

Important Notes

• Warranty claims must be made within the applicable warranty period.
• Customers may be responsible for shipping costs associated with warranty claims.
• Any repairs or replacements will be at the discretion of our service team based on the nature of the defect.

For further assistance, please reach out to our customer support team at soeasy.sg@outlook.com.